Cookie Policy

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Cookie Policy

This Cookie Policy ("Policy") describes how Vigtec ("we", "our", "us", or "the platform") uses cookies and similar tracking technologies when you visit or interact with our website and automated trading platform. The Policy is designed to help you understand what cookies are, why we use them, which types we deploy, and how you can manage or disable them according to your preferences.

By continuing to use the Vigtec platform after this Cookie Policy has been presented to you, you consent to our use of cookies as described herein. If you do not agree to our use of cookies, you may adjust your browser settings or stop using the platform. Please note that disabling certain cookies may affect the functionality and performance of the platform.

This Cookie Policy should be read together with our Privacy Policy and Terms of Use, both of which are available on the Vigtec platform.


1. What Are Cookies?

Cookies are small text files placed on your device — including your computer, smartphone, or tablet — when you visit a website or use an online platform. They are widely used across the internet to help websites work more efficiently, to remember your preferences, and to provide information to the owners of the site.

Cookies typically hold the following information:

  • The name of the cookie and the domain it belongs to
  • The length of time the cookie will be stored on your device
  • A unique identifier or value linked to your session or preferences

Cookies contain no executable code and cannot be used to access other files on your device. They are not inherently harmful and are an essential part of how most modern websites and platforms operate.


2. Types of Cookies We Use

Vigtec uses several categories of cookies, each serving a distinct purpose. Below is a detailed breakdown of the cookie types used on our platform:

2.1 Strictly Necessary Cookies

These cookies are essential for the platform to function correctly and securely. Without them, core services such as account login, session management, and security verification cannot operate. Because they are fundamental to the platform's operation, these cookies cannot be disabled through our platform settings.

Examples of what strictly necessary cookies enable:

  • Keeping your authenticated session active after you log in to your Vigtec account
  • Enforcing two-factor authentication (2FA) requirements during login and withdrawal processes
  • Remembering items in your session as you move between platform pages
  • Detecting and preventing fraudulent activity or unauthorized access attempts in real time
  • Load balancing across our server infrastructure to maintain platform stability and availability
  • Storing your cookie consent preferences so that you are not asked for permission repeatedly

Duration: Session-based (deleted when you close your browser) or short-term persistent (up to 24 hours).

2.2 Performance and Analytics Cookies

These cookies gather anonymized information about how users interact with the Vigtec platform. The data collected helps us understand user behavior, identify areas for improvement, and optimize platform performance. All information collected by analytics cookies is aggregated and does not identify individual users.

Examples of what performance cookies track:

  • Which pages or features are visited most often and for how long
  • The path users follow through the platform before completing key actions such as deposits or withdrawals
  • Error messages or technical issues encountered during user sessions
  • How users reach the platform, including referral sources and search terms
  • Device type, browser version, and screen resolution used to access the platform
  • Geographic location at the country or region level (not precise location)

Duration: Typically between 30 days and 2 years depending on the specific analytics tool used.

2.3 Functional Cookies

Functional cookies let the platform remember choices you have previously made and offer enhanced, personalized features. These cookies improve your overall experience by ensuring the platform behaves consistently with your stated preferences across sessions.

Examples of what functional cookies remember:

  • Your preferred language and regional settings
  • Your display preferences such as dark mode or dashboard layout
  • Your notification and communication preferences
  • Whether you have already dismissed informational banners or pop-up messages
  • Your timezone settings for accurate display of trading timestamps and activity logs
  • Previously entered form data to cut down on repetitive input during your session

Duration: Typically between 30 days and 1 year.

2.4 Security Cookies

Security cookies are a specialized subset of necessary cookies designed specifically to protect the platform and its users from security threats. They work alongside our technical security infrastructure to identify and mitigate risks in real time.

Security cookies are used to:

  • Detect and block automated bot traffic, credential stuffing, and brute-force login attempts
  • Verify the integrity of user sessions and prevent session hijacking
  • Support CSRF (Cross-Site Request Forgery) protection mechanisms
  • Flag suspicious behavioral patterns that may signal account compromise
  • Confirm that withdrawal and high-value transaction requests come from authenticated, authorized sessions

Duration: Session-based or up to 24 hours.

2.5 Preference and Personalization Cookies

These cookies allow Vigtec to provide a more tailored experience based on your individual usage patterns and stated preferences. They help ensure that the information and features most relevant to you appear prominently when you access the platform.

Examples include:

  • Remembering your preferred currency display settings
  • Storing your dashboard widget configuration and layout preferences
  • Personalizing onboarding content according to your stated investment experience level
  • Adjusting the order in which platform features are presented based on your most frequent actions

Duration: Typically up to 12 months.

2.6 Third-Party Cookies

In addition to our own cookies, Vigtec may permit trusted third-party service providers to set cookies on your device when you use our platform. These third parties provide services that support platform functionality, analytics, and security monitoring. Third-party cookies are governed by the privacy and cookie policies of the respective providers, not by this Policy.

Third-party services that may set cookies through the Vigtec platform include:

  • Analytics providers used to measure platform performance and user engagement
  • Payment processors needed to securely handle deposit and withdrawal transactions
  • Security and fraud prevention services that help protect the platform from abuse
  • Customer support tools that enable live chat or ticketing functionality

We carefully vet all third-party providers and require them to process data in compliance with applicable data protection regulations. We do not allow third parties to use cookies for their own independent advertising or marketing purposes through our platform.


3. Cookie Duration: Session vs. Persistent Cookies

The cookies used by Vigtec fall into one of two duration categories:

  • Session cookies: these are temporary cookies that last only for the duration of your browser session. They are deleted automatically when you close your browser and are used mainly for security, authentication, and session management purposes.
  • Persistent cookies: these cookies stay on your device for a defined period after your browser session ends, ranging from a few days to several years depending on their purpose. They are used to remember your preferences, improve your return experience, and support analytics functions.

4. How We Use Cookie Data

The data gathered through cookies is used by Vigtec solely for the following purposes:

  • Ensuring the secure and uninterrupted operation of the platform and its core trading features
  • Authenticating your identity and preserving the integrity of your active session
  • Protecting your account from unauthorized access, fraud, and automated attacks
  • Analyzing aggregated usage patterns to enhance platform design, performance, and user experience
  • Remembering your preferences to reduce repetitive configuration and provide a more personalized experience
  • Measuring how effective platform features are and identifying technical issues that require resolution
  • Complying with our legal and regulatory obligations relating to security and data protection

Vigtec does not use cookie data for behavioral advertising, third-party retargeting, or the sale of user data to external parties under any circumstances.


5. Managing and Controlling Cookies

You have the right to manage your cookie preferences at any time. There are several ways to do so:

5.1 Platform Cookie Settings

When you first visit the Vigtec platform, you will see a cookie consent banner that lets you accept all cookies, customize your preferences by category, or decline non-essential cookies. You can return to and update these preferences at any time through the cookie settings option available in the platform footer.

5.2 Browser Settings

Most modern browsers let you control cookie behavior through their settings menu. Depending on your browser, you can generally:

  • View all cookies currently stored on your device and delete them individually or in bulk
  • Block all cookies from every website or from specific domains
  • Set your browser to alert you each time a cookie is set, allowing you to accept or reject it
  • Turn on private or incognito browsing mode, which prevents cookies from being stored after your session ends

Instructions for managing cookies in the most commonly used browsers:

  • Google Chrome: Settings → Privacy and Security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Apple Safari: Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
  • Opera: Settings → Advanced → Privacy & security → Site Settings → Cookies

5.3 Mobile Device Settings

If you access Vigtec through a mobile browser or application, you can manage cookie preferences via your device's browser settings. The process differs by operating system and browser version. Consult your device manufacturer's documentation for specific instructions.

5.4 Opt-Out Tools

For analytics cookies in particular, you may be able to opt out of data collection using tools offered by individual analytics providers. Where applicable, links to opt-out mechanisms will be provided in our platform cookie settings panel.

Important Note on Disabling Cookies

Please be aware that disabling or blocking certain categories of cookies — particularly strictly necessary and security cookies — may significantly affect your ability to use the Vigtec platform. Core functionality including account login, session maintenance, two-factor authentication, and transaction processing may not work correctly without these cookies enabled.


6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends websites a signal requesting that your browsing activity not be tracked. At present, there is no universally accepted standard for how platforms should respond to DNT signals. Vigtec does not currently change its data collection practices in response to DNT signals, but we remain committed to monitoring industry developments and will update this Policy accordingly if a standardized approach is adopted.


7. Cookies and Children

The Vigtec platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors through cookies or by any other means. If we become aware that a user under the age of 18 has provided personal information or is using the platform, we will take immediate steps to delete the relevant data and close the account. If you believe a minor has accessed our platform, please contact us immediately at [email protected].


8. International Users and Cookie Compliance

Vigtec operates globally and is committed to complying with applicable cookie and data protection laws in every jurisdiction where we operate. This includes, but is not limited to:

  • General Data Protection Regulation (GDPR) — applicable to users in the European Union and European Economic Area
  • ePrivacy Directive — governing the use of cookies and electronic communications in the EU
  • California Consumer Privacy Act (CCPA) — applicable to residents of California, USA
  • UK GDPR and the Privacy and Electronic Communications Regulations (PECR) — applicable to users in the United Kingdom
  • Other applicable national and regional data protection and privacy laws

Where applicable law requires it, we obtain explicit consent before deploying non-essential cookies. Users in jurisdictions with specific legal requirements may encounter additional consent prompts or options tailored to their region.


9. Updates to This Cookie Policy

Vigtec may update or modify this Cookie Policy at any time to reflect changes in our use of cookies, updates to applicable laws and regulations, or changes to the services provided by third-party partners. When material changes are made, we will notify registered users by email or through a prominent notice on the platform. The updated Policy takes effect immediately upon publication.

We encourage you to review this Cookie Policy from time to time to stay informed about how we use cookies and how you can manage them. The date of the most recent revision will always appear at the top of this page.


10. Contact Us

If you have any questions, concerns, or requests about this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact the Vigtec data protection team:

Vigtec
Address: 16909 Burke St Ste. 121, Omaha, NE 68118, USA
Email: [email protected]
Phone: +1781-318-3223

We are dedicated to handling your data responsibly and transparently. Your trust is central to everything we do at Vigtec, and we are committed to giving you full visibility and control over how your information is collected and used.

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