This Privacy Policy describes how Vigtec ("we", "our", or "the platform") collects, uses, stores, and safeguards your personal information when you access or use our automated trading services. By registering an account or using any part of our platform, you acknowledge that you have read and agree to the practices set out in this policy. If you do not agree, please stop using the platform immediately.
1. Información que recopilamos
In order to deliver our services securely and effectively, Vigtec may collect the following categories of information:
- Datos de identidad: nombre completo, fecha de nacimiento, nacionalidad
- Datos de contacto: dirección de correo electrónico, número de teléfono, dirección residencial
- Datos contables y financieros: historial de depósitos, registros de transacciones, solicitudes de retiro, saldo de la cuenta
- Datos de verificación: government-issued ID documents provided during KYC (Know Your Customer) verification
- Datos técnicos: Dirección IP, tipo y versión del navegador, identificadores del dispositivo, sistema operativo, zona horaria
- Datos de uso: pages viewed, features used, session duration, click patterns, and platform interactions
- Datos de comunicación: messages sent to our support team and any correspondence relating to your account
2. Cómo utilizamos su información
Vigtec uses the information it collects strictly for legitimate operational and legal purposes, including:
- Creación y gestión de su cuenta y perfil
- Procesamiento de depósitos, retiros y actividad de negociación automatizada.
- Verificación de su identidad en cumplimiento de las normativas contra el blanqueo de capitales y de conocimiento del cliente (AML y KYC).
- Providing personalized platform features and investment analytics
- Envío de notificaciones importantes del servicio, alertas de seguridad y actualizaciones de la cuenta.
- Enhancing platform performance, stability, and user experience
- Detección, prevención e investigación de actividades fraudulentas o no autorizadas.
- Meeting legal, regulatory, and compliance obligations
- Responder a las solicitudes de asistencia y resolver disputas.
3. Protección y seguridad de los datos
Safeguarding your data is a core priority at Vigtec. We apply industry-standard and enterprise-grade security measures, including:
- Cifrado AES-256 para todos los datos personales y financieros almacenados
- Protocolos SSL/TLS protecting all data transmitted between your device and our servers
- Autenticación de dos factores (2FA) Requerido para cada solicitud de inicio de sesión y retiro.
- Regular security audits and vulnerability assessments performed by independent specialists
- Strict internal access controls that limit data access to authorized personnel only
- Segregated client account architecture that keeps your funds separate from company operational funds
Although no system can guarantee absolute security, Vigtec takes every reasonable precaution to protect your information from unauthorized access, disclosure, alteration, or destruction.
4. Intercambio de información
Vigtec does not sell, rent, or trade your personal information to any third party for commercial purposes. We may disclose your data only in the following strictly defined circumstances:
- Socios de tecnología y servicios verificados needed to deliver core platform functionality (e.g., payment processors, trading infrastructure providers)
- Autoridades reguladoras y legales cuando lo exija la ley aplicable, una orden judicial o una solicitud gubernamental.
- Agencias de prevención del fraude y seguridad cuando sea necesario para investigar o prevenir actividades ilegales
- asesores profesionales tales como asesores legales o auditores sujetos a obligaciones de confidencialidad
Every third party with whom we share data is contractually obligated to handle it in accordance with applicable data protection standards.
5. Cookies y tecnologías de seguimiento
Vigtec uses cookies and similar tracking technologies to improve your experience on the platform. These include:
- Cookies esenciales: required for the platform to work properly, including session management and security features
- Cookies analíticas: used to understand how users interact with the platform so that we can improve performance
- Cookies de preferencias: Se utiliza para recordar tus ajustes y opciones de personalización.
You can manage or disable cookies at any time via your browser settings. Please note that disabling certain cookies may affect platform functionality.
6. Retención de datos
Vigtec keeps your personal data for as long as your account stays active or as required by applicable legal and regulatory obligations. Once your data is no longer needed, it is securely deleted or anonymized in accordance with our internal data lifecycle policy.
- Account data is generally retained for a minimum of 5 years after account closure for AML compliance purposes
- Transaction records may be held longer where financial regulations require it
- Las comunicaciones de soporte se conservan durante un máximo de 3 años.
7. Sus derechos
Depending on your country of residence, you may hold the following rights over your personal data:
- Derecho de acceso: Solicite una copia de los datos personales que tenemos sobre usted.
- Derecho de rectificación: Solicitar la corrección de información inexacta o incompleta.
- Derecho de supresión: request deletion of your data where no legal obligation requires us to keep it
- Derecho a la restricción: Solicitar que limitemos la forma en que procesamos sus datos en determinadas circunstancias.
- Derecho a la portabilidad de datos: Solicite sus datos en un formato estructurado y legible por máquina.
- Derecho a retirar el consentimiento: podrá retirar su consentimiento para el tratamiento de datos en cualquier momento sin que ello afecte a la legalidad del tratamiento previo.
- Derecho a oponerse: object to the processing of your data for direct marketing or legitimate interest purposes
To exercise any of these rights, please contact us using the details given in Section 10 below. We will respond to all verified requests within 30 days.
8. Transferencias internacionales de datos
Vigtec operates globally, and your data may be processed or stored in countries outside your country of residence. In such cases, we make sure appropriate safeguards are in place — including standard contractual clauses and data processing agreements — so that your data receives an equivalent level of protection wherever it is processed.
9. Servicios y enlaces de terceros
Our platform may include links to or integrations with third-party websites, tools, or services. Vigtec is not responsible for the privacy practices of any third party. We strongly encourage you to review the privacy policies of any external service you reach through our platform. This Privacy Policy applies only to information collected directly by Vigtec.
10. Cambios en esta Política de Privacidad
Vigtec may update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When material changes are made, we will notify registered users by email or through a prominent notice on the platform. The revised policy takes effect immediately upon publication. We encourage you to review this page periodically to stay informed.
11. Contáctanos
If you have any questions, concerns, or requests about this Privacy Policy or the way Vigtec handles your personal data, please do not hesitate to contact our team:
Vigtec
Address: 16909 Burke St Ste. 121, Omaha, NE 68118, USA
Correo electrónico: [email protected]
Teléfono: +1781-318-3223
We are committed to addressing all privacy-related inquiries promptly and transparently. Your trust is the foundation of everything we do at Vigtec.
