This Privacy Policy describes how Vigtec ("we", "our", or "the platform") collects, uses, stores, and safeguards your personal information when you access or use our automated trading services. By registering an account or using any part of our platform, you acknowledge that you have read and agree to the practices set out in this policy. If you do not agree, please stop using the platform immediately.
1. Podaci koje prikupljamo
In order to deliver our services securely and effectively, Vigtec may collect the following categories of information:
- Podaci o identitetu: puno ime, datum rođenja, državljanstvo
- Kontaktni podaci: adresa e-pošte, broj telefona, adresa stanovanja
- Podaci o računu i financijski podaci: povijest uplata, zapisi o transakcijama, zahtjevi za isplatu, stanje na računu
- Podaci za provjeru: government-issued ID documents provided during KYC (Know Your Customer) verification
- Tehnički podaci: IP adresa, vrsta i verzija preglednika, identifikatori uređaja, operativni sustav, vremenska zona
- Podaci o korištenju: pages viewed, features used, session duration, click patterns, and platform interactions
- Podaci o komunikaciji: messages sent to our support team and any correspondence relating to your account
2. Kako koristimo vaše podatke
Vigtec uses the information it collects strictly for legitimate operational and legal purposes, including:
- Izrada i upravljanje vašim računom i profilom
- Obrada depozita, isplata i automatiziranih aktivnosti trgovanja
- Provjera vašeg identiteta u skladu s propisima AML-a i KYC-a
- Providing personalized platform features and investment analytics
- Slanje važnih obavijesti o uslugama, sigurnosnih upozorenja i ažuriranja računa
- Enhancing platform performance, stability, and user experience
- Otkrivanje, sprječavanje i istraživanje prijevarnih ili neovlaštenih aktivnosti
- Meeting legal, regulatory, and compliance obligations
- Odgovaranje na zahtjeve za podršku i rješavanje sporova
3. Zaštita i sigurnost podataka
Safeguarding your data is a core priority at Vigtec. We apply industry-standard and enterprise-grade security measures, including:
- AES-256 enkripcija za sve pohranjene osobne i financijske podatke
- SSL/TLS protokoli protecting all data transmitted between your device and our servers
- Dvofaktorska autentifikacija (2FA) potrebno za svaku prijavu i zahtjev za isplatu
- Regular security audits and vulnerability assessments performed by independent specialists
- Strict internal access controls that limit data access to authorized personnel only
- Segregated client account architecture that keeps your funds separate from company operational funds
Although no system can guarantee absolute security, Vigtec takes every reasonable precaution to protect your information from unauthorized access, disclosure, alteration, or destruction.
4. Dijeljenje informacija
Vigtec does not sell, rent, or trade your personal information to any third party for commercial purposes. We may disclose your data only in the following strictly defined circumstances:
- Provjereni tehnološki i servisni partneri needed to deliver core platform functionality (e.g., payment processors, trading infrastructure providers)
- Regulatorna i pravna tijela kada to zahtijeva važeći zakon, sudski nalog ili zahtjev vlade
- Agencije za sprječavanje prijevara i sigurnost kada je to potrebno za istragu ili sprječavanje nezakonitih aktivnosti
- Profesionalni savjetnici kao što su pravni savjetnici ili revizori vezani obvezama povjerljivosti
Every third party with whom we share data is contractually obligated to handle it in accordance with applicable data protection standards.
5. Kolačići i tehnologije praćenja
Vigtec uses cookies and similar tracking technologies to improve your experience on the platform. These include:
- Osnovni kolačići: required for the platform to work properly, including session management and security features
- Analitički kolačići: used to understand how users interact with the platform so that we can improve performance
- Kolačići preferencija: koristi se za pamćenje vaših postavki i izbora personalizacije
You can manage or disable cookies at any time via your browser settings. Please note that disabling certain cookies may affect platform functionality.
6. Čuvanje podataka
Vigtec keeps your personal data for as long as your account stays active or as required by applicable legal and regulatory obligations. Once your data is no longer needed, it is securely deleted or anonymized in accordance with our internal data lifecycle policy.
- Account data is generally retained for a minimum of 5 years after account closure for AML compliance purposes
- Transaction records may be held longer where financial regulations require it
- Komunikacija s podrškom čuva se do 3 godine
7. Vaša prava
Depending on your country of residence, you may hold the following rights over your personal data:
- Pravo pristupa: zatražite kopiju osobnih podataka koje imamo o vama
- Pravo na ispravak: zatražite ispravak netočnih ili nepotpunih informacija
- Pravo na brisanje: request deletion of your data where no legal obligation requires us to keep it
- Pravo na ograničenje: zatražite da ograničimo način na koji obrađujemo vaše podatke u određenim okolnostima
- Pravo na prenosivost podataka: zatražite svoje podatke u strukturiranom, strojno čitljivom formatu
- Pravo na povlačenje privole: povući privolu za obradu podataka u bilo kojem trenutku bez utjecaja na zakonitost prethodne obrade
- Pravo na prigovor: object to the processing of your data for direct marketing or legitimate interest purposes
To exercise any of these rights, please contact us using the details given in Section 10 below. We will respond to all verified requests within 30 days.
8. Međunarodni prijenosi podataka
Vigtec operates globally, and your data may be processed or stored in countries outside your country of residence. In such cases, we make sure appropriate safeguards are in place — including standard contractual clauses and data processing agreements — so that your data receives an equivalent level of protection wherever it is processed.
9. Usluge i poveznice trećih strana
Our platform may include links to or integrations with third-party websites, tools, or services. Vigtec is not responsible for the privacy practices of any third party. We strongly encourage you to review the privacy policies of any external service you reach through our platform. This Privacy Policy applies only to information collected directly by Vigtec.
10. Izmjene ove Politike privatnosti
Vigtec may update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When material changes are made, we will notify registered users by email or through a prominent notice on the platform. The revised policy takes effect immediately upon publication. We encourage you to review this page periodically to stay informed.
11. Kontaktirajte nas
If you have any questions, concerns, or requests about this Privacy Policy or the way Vigtec handles your personal data, please do not hesitate to contact our team:
Vigtec
Address: 16909 Burke St Ste. 121, Omaha, NE 68118, USA
E-pošta: [email protected]
Telefon: +1781-318-3223
We are committed to addressing all privacy-related inquiries promptly and transparently. Your trust is the foundation of everything we do at Vigtec.
